In this blog, we share insights from Season 2, Episode 1, Career Coaching: The key to success in resource management with guest Shelly O'Donovan, CEO and Founder of Authentic Influence Group. This episode kicks off a brand new season of resource management insights, offering actionable and inspiring career advice for resource managers.
Here's are Shelly and Christine's key takeaways:
1. Deliver tough messages, develop thick skin
Resource managers must be confident and proactive, ready to have difficult conversations and take the lead. Conflict is inevitable in this role, but it can be managed with the right mindset and practice. Don’t take things personally—avoiding conflict only creates bigger problems over time. Use challenging conversations as opportunities to build strong relationships early on. The more prepared you are, the more confident you’ll become, and with practice, you’ll quiet the inner voice that tells you that you can’t handle the challenge.
"Resource managers, at any level, often go toe-to-toe with senior leaders, delivering tough messages to those above them - a task that is inherently difficult."
"Don't hide behind emails, picking up the phone can make a world of difference."
2. Keep calm and embrace the chaos
As a resource manager, thriving in chaos and conflict is part of the job. The role requires flexibility, adaptability, and problem-solving in the face of constant change, all while maintaining composure and energy. By staying calm and steady, you set the tone for your interactions, fostering a collaborative environment where problem-solving becomes a shared effort. Trust in your ability to solve the problem, and remember that every solution you provide can positively impact the careers of those you resource and support.
"Turn down the voice that says you can’t do this. Remember, the person bringing you the problem believes you can help—use that as a confidence booster."
"If you stay calm and steady, you set the pace—and people will want to work with you. It's a game changer."
3. Be visible and open to opportunity
Resource management often operates behind the scenes, but visibility is crucial for success. Build strong relationships across departments and take opportunities to demonstrate your problem-solving abilities. Networking within your company not only helps shape your career path but also opens doors to new possibilities.
"The resource management career path isn’t always clearly defined. Many resource management leaders have had to forge their own direction."
The key to success for resource managers is to embrace challenges, stay composed, be proactive and visible, and leverage their position to build relationships and advance their careers. The secret sauce? A love for solving puzzles.
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On this episode
Christine Robinson
Christine is a resource management expert, bestselling author, and award-winning speaker, as well as an advocate for women and underserved families. A first-generation Latina college graduate, she has led national teams, launched international ventures, and founded Resource Management In The Wild to empower organizations.
Shelly O'Donovan
Shelley, founder of Authentic Influence Group, helps professionals boost workplace visibility and influence. With expertise in healthcare policy, lobbying, and pharmaceuticals, she also teaches at the Wharton School, emphasizing career agency. Through her work, Shelley empowers individuals to confidently shape their professional paths.
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