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Professional services: Navigating a new operating era
Leadership perspectives on building the next generation operating model for the AI era, drawn from a 2026 survey of 400 senior leaders across mid-to-enterprise professional services firms in the UK and US.
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At Dayshape, we're always looking for ways to learn from one another, challenge ourselves, and improve how we work. As we’re planning this year's Product & Engineering Day, it felt like a good time to look back at what made the last one such a great event: a dedicated day of learning, collaboration, and connection for our Product & Engineering teams.
Bringing together colleagues from across Product, Engineering, and Design, the event creates space to step away from day-to-day delivery, share ideas, explore new technologies, and have conversations that help shape what's next for both our teams and our product.
The sessions at the last event covered everything from AI and software development to design systems, feedback, wellbeing, and personal development. The best part? The agenda was built by our own people, giving everyone the opportunity to share expertise, spark discussion, and learn from one another.
One standout session came from our Design team, Jen Lyle and Arron Leishman, who shared how they're evolving the design-to-build process through stronger foundations, refreshed components, and the growing use of AI in their workflows. The team also spoke about the role design thinking and UX strategy play in creating better experiences for customers.
The session also marked the launch of a new name for Dayshape's design system: Daylight.
Chosen by the team, Daylight reflects the ideas of clarity, consistency, and helping teams see the path ahead. It's a small example of something bigger at Dayshape: giving people the opportunity to shape how we work, not just what we build.
An example of the lasting impact of the day came from Ella Väyrynen and Annette Tran, who introduced the department to Risk Storming, a collaborative risk analysis technique Ella first encountered at MoTaCon 2025. What began as a workshop session has since become a core part of Dayshape's feature delivery process, helping teams identify risks earlier, align on priorities, and turn potential issues into actionable mitigations. It’s the perfect demonstration of how knowledge sharing at Product & Engineering Day can shape not just how people think, but how teams work long after the event itself.
For Andy White, Tech Lead, the event was particularly memorable as he delivered his first Product & Engineering Day presentation, sharing his experiences of coding with AI.
"It was great to get (almost) everyone in the department together in person to discuss our ways of working and learn about other people's interests. The Dayshape team are such a supportive bunch. It's a great space to share ideas."
That supportive culture was a theme that ran throughout the day. Alongside technical talks and knowledge sharing, there were conversations about confidence, feedback, and personal growth, creating an environment where people felt comfortable sharing experiences and learning from one another.
Our Product & Engineering Day reflects what it's like to work at Dayshape: curious people who care deeply about their craft, enjoy solving complex problems together, and are always looking for new ways to learn and improve. It's one of the many ways we invest in our teams, helping people develop their skills, build connections across the business, and contribute to the future of our product.
As we look ahead to this year's Product & Engineering Day, we're excited to build on that energy and keep creating opportunities for people to learn, share ideas, and build great things together.
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