More than a helping hand

Experience a strategic partnership: we take responsibility for the overall success of Dayshape within your organization and you provide us with suggestions on how we can enhance our product, now and in the future.

Customer touchpoints

Monthly reports

Understand how Dayshape is measuring up to your success plan criteria.

Release notes

Easily stay updated after every new release (approx. every 6 weeks).

Discovery sessions

Increase adoption and improve usage of Dayshape throughout the firm.

Quarterly reviews

Set and achieve goals and targets based on your firm’s objectives by closely monitoring progress at quarterly review meetings.

Enhancements

Have your say! We welcome (and often action) suggestions for improvements to existing features or for new features and functionality entirely.

Customer support

Comprehensive business hours support in customer timezone and 24/7 support for outages.

Customers at a glance

70K+

Users

55+

Countries

6

Continents

Implementation process

Flexibility, built in. While other vendors may try to shoehorn their solution to fit your processes, Dayshape can be configured to accommodate your nuances.

Dayshape uses a seven sprint approach to implementations (known as Sprint & Shape Up) which combines agile and waterfall project management methodologies with a defined target go-live date.

Each sprint is between two to four weeks and is determined by the size of your project. With seven sprints in total including customer workshops, hypercare, and contingency, Dayshape’s adaptive and thorough implementation process takes a minimum of 16 weeks.

Methods for success

Replacing existing and potentially long-standing software and systems can be daunting, time-consuming, and hard to get right – but it doesn’t have to be. At Dayshape, not only do our teams support your firm continuously, we collaboratively work with your business to make your implementation as smooth as possible – no matter the scale of your project.

First-hand, open, peer-to-peer insight

Gain insights and feel reassured. Where possible, Dayshape will connect you to a firm of a similar size that has previously undergone a Dayshape implementation.

Seamless integrations

Easily obtain relevant data entities using your preferred method of data extraction as Dayshape seamlessly integrates with a multitude of systems including HR, ERP, PSA, PMS, CRM, finance, and time-tracking software.

Read more about our integrations.

Two-way, transparent communication and close collaboration

Build trust, a shared understanding, and the ability to problem solve together with Dayshape’s regular updates and weekly emails.

Gradual transitions

Aid acceptance and buy-in from users at the firm by flexibility configuring Dayshape to suit your firm.

Discover our levels of AI scheduling.

Ongoing learning and support

Optimize your investment in Dayshape with a dedicated customer success representative assigned to assist you during the implementation phase and beyond.