More than a helping hand
Experience a strategic partnership: we take responsibility for the overall success of Dayshape within your organization and you provide us with suggestions on how we can enhance our product, now and in the future.
Customer touchpoints
Understand how Dayshape is measuring up to your success plan criteria.
Easily stay updated after every new release (approx. every 6 weeks).
Increase adoption and improve usage of Dayshape throughout the firm.
Set and achieve goals and targets based on your firm’s objectives by closely monitoring progress at quarterly review meetings.
Have your say! We welcome (and often action) suggestions for improvements to existing features or for new features and functionality entirely.
Comprehensive business hours support in customer timezone and 24/7 support for outages.
Customers at a glance
70K+
Users
55+
Countries
6
Continents
Used and trusted by
Professional services firms around the world, including two of the Big Four and numerous global top 10 firms.
Our customers say…
Implementation process
Flexibility, built in. While other vendors may try to shoehorn their solution to fit your processes, Dayshape can be configured to accommodate your nuances.
Dayshape uses a seven sprint approach to implementations (known as Sprint & Shape Up) which combines agile and waterfall project management methodologies with a defined target go-live date.
Each sprint is between two to four weeks and is determined by the size of your project. With seven sprints in total including customer workshops, hypercare, and contingency, Dayshape’s adaptive and thorough implementation process takes a minimum of 16 weeks.
Methods for success
Replacing existing and potentially long-standing software and systems can be daunting, time-consuming, and hard to get right – but it doesn’t have to be. At Dayshape, not only do our teams support your firm continuously, we collaboratively work with your business to make your implementation as smooth as possible – no matter the scale of your project.
Gain insights and feel reassured. Where possible, Dayshape will connect you to a firm of a similar size that has previously undergone a Dayshape implementation.
Easily obtain relevant data entities using your preferred method of data extraction as Dayshape seamlessly integrates with a multitude of systems including HR, ERP, PSA, PMS, CRM, finance, and time-tracking software.
Build trust, a shared understanding, and the ability to problem solve together with Dayshape’s regular updates and weekly emails.
Aid acceptance and buy-in from users at the firm by flexibility configuring Dayshape to suit your firm.
Optimize your investment in Dayshape with a dedicated customer success representative assigned to assist you during the implementation phase and beyond.