Professional services firms are facing a growth environment defined by pressure and possibility in equal measure. Markets are shifting at speed, client expectations are rising, and technology is redefining how firms deliver value.
In this environment, sustainable growth depends on more than winning new work. It relies on operational discipline, visibility, and confidence in the decisions leaders make every day. Yet our research suggests many of those decisions are being made without the right foundations in place. Blind spots in planning, forecasting, and resourcing leave leaders building growth strategies without a clear view of where they are steering. And here lies the problem.
The result is growth left on the table – and with it, missed revenue targets, eroded margins, and technology investments that fail to deliver. These aren't just operational foundations; they're strategic risks.
This report explores those blind spots and the visibility gap at their core – and why closing this visibility gap must now be a boardroom priority.
— Matt Cockett, CEO, Dayshape
Read our original research report, featuring quotes from industry thought leaders, and uncover the findings and statistics on key themes such as:
Growth is leaking
Visibility is lacking
Fairness is key to retention
Tech ambition ≠ execution